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To cancel an order before it ships, please contact us. If the order has been packed, is canceled at delivery, or refused for reasons other than damage or error, a restocking fee of at least 20% of the original purchase price and return shipping costs will apply. Since Custom Orders are made to individual specifications, cancellations made more than one business day after the order is placed will result in the deposit paid at the time of purchase being retained by us and cannot be refunded.
If you have questions about cancelling your order, please contact us and we can help. Call us directly at 1-844-722-6347.
Regular business hours:
Everyday 7:00 AM - 6:00 PM Pacific Time
Phone: (844) 722-6347
Or Contact Us form below
We do our best to return all correspondence within one business day but if you have a time sensitive matter, we suggest that you call us during regular business hours for immediate attention.
