Most items come with a manufacturer’s warranty, which takes precedence. If none is provided or it's less than one year, we offer a one-year warranty against manufacturer defects to the original retail purchaser. This applies under normal use, for intended purposes, and if the item hasn’t been modified. Natural materials like wood and veneer may vary in appearance and color over time subject to their environment, which are not covered under the warranty. The warranty also does not apply to issues from self-installation of electrical items. Customers are responsible for return shipping on warranty claims.
If you have questions about your warranty, please contact us and we can help. Call us directly at 1-844-722-6347.
Regular business hours:
Everyday 7:00 AM - 6:00 PM Pacific Time
Phone: (844) 722-6347
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We do our best to return all correspondence within one business day but if you have a time sensitive matter, we suggest that you call us during regular business hours for immediate attention.